I’ve never received anything but polite and positive responses whenever I’ve had a problem with my SmokeAnywhere products. Rick has been far and above anyone who is in a service position, bar none. For some reason, I’ve had numerous and strange problems with some of the products but Rick has always come through and been most generous, polite and honest when dealing on a problem I’m having. I highly recommend him and the support I’ve gotten from him. As a result, I would never change to another product and when people ask me which e-cig I use, I always tell them about SmokeAnywhere but mostly about the excellent service I’ve had from Rick. I hope the company has some type of award for people of Rick’s quality because he deserves to be recognized. In this day and age it is especially rare to find someone with the quality of service you will get from Rick. He represents his work in the highest quality that could be expected. It almost makes you wonder if he’s for real, but I assure you, he is.
Thanks, Rick, for all you’ve done to resolve any problems, large or small, that I’ve had.
Sept 14, 2015